Privacy Policy

This policy explains how OmniSmart handles personal data when you browse the website, submit a form, or contact the company.

Effective Date: July 23, 2026

1. Data Processed

In contact and demo forms, we may receive name, company, email, phone, subject, message, and information you choose to share. Technical data necessary for the security and operation of the website may also be recorded, such as IP address, browser, date, URL accessed, and visit origin.

2. Purposes

• respond to requests, questions, and demo inquiries;
• understand the context of the operation to prepare an appropriate commercial contact;
• protect the website, prevent abuse, and investigate incidents;
• comply with legal obligations and exercise rights in administrative or judicial proceedings.

3. Legal Bases and Sharing

Processing is carried out according to the purpose and applicable legal basis, including preliminary procedures related to a request, compliance with a legal obligation, regular exercise of rights, and, when necessary, consent. Data may be processed by hosting, form, security, communication, and analytics providers contracted to operate the website, always in accordance with their instructions and security measures. We do not sell personal data.

4. Cookies and Consent

The website uses local storage to remember your privacy preferences. Optional analytics and marketing technologies are activated only according to the choice recorded in the consent manager, respecting the settings available in the browser.

5. Data Subject Rights

You may request confirmation of processing, access, correction, anonymization, blocking, deletion when applicable, information about sharing, and revocation of consent. To validate the request and protect data, we may request additional information. Send your request to contato@omnismart.com.br.

6. Security, Retention, and Updates

We adopt technical and administrative measures compatible with the risks of processing. Data is retained for the time necessary for the purpose, legal obligations, and defense of rights, and then deleted or anonymized when possible. This policy may be updated to reflect changes to the website, services, or legislation.

7. Data Obtained from Google APIs (Google Calendar)

When a user connects their Google account to OmniSmart’s “Google Calendar” integration, we access the following Google data solely to schedule meetings requested by the user:

• Data Access: free/busy availability of the selected calendar, the list of the user’s calendars for selection, and the creation of events generated by the platform. We do not read, list, or import the user’s existing events, and we never touch events that our application did not create.
• Data Use: the data is used only to propose free time slots and to create the meeting event (with a Google Meet link and an email invitation) requested by the user.
• Artificial Intelligence and Machine Learning: although the scheduling assistant uses AI to interpret the user’s request in natural language, OmniSmart does not use, retain, or transfer data obtained from Google Workspace APIs to develop, improve, or train generalized and/or non-personalized artificial intelligence or machine learning models. Google Calendar data is never used as training, fine-tuning, or evaluation data for any model.
• Data Transfer: OmniSmart does not sell or share Google data with third parties, except as strictly necessary to provide the service, to comply with a legal obligation, or with the user’s consent.
• Data Protection: access tokens are stored encrypted at rest and isolated per organization.
• Data Retention & Deletion: when the integration is disconnected in the Marketplace, OmniSmart revokes the token with Google and removes the associated credentials.

8. Contact

If you have questions about this policy or the use of your data, contact OmniSmart by email at contato@omnismart.com.br or by phone at 0800 890 6000.