OmniSmart
OmniSmart Service · Tailor-Made Projects

When the process is unique, the solution can be custom-made

In Tailor-Made Projects, OmniSmart's development department creates specific applications, integrations, and components for needs that require more than a standard configuration.

Specialized developmentHour packsIntegrated into the ecosystem
ApplicationsSpecific experiences for the operation
IntegrationsConnection between systems and data
AutomationsRules built for the process
EvolutionDeliveries prioritized by scope
Engineering applied to business

Customization with product, operation, and integration context.

The development team works on needs related to the OmniSmart ecosystem. This allows creating extensions that respect the data, flows, and experience already used by the operation.

Applications and portals

We create specific digital experiences for customers, partners, teams, or processes that need their own interface.

Dedicated integrations

We connect systems, APIs, and data sources when the process requires an exchange not covered in the standard flow.

Custom automations

We develop rules and services that eliminate manual steps and coordinate actions between the ecosystem and external systems.

Specific dashboards

We organize indicators and readings oriented to the decisions the client needs to make in their management reality.

Ecosystem extensions

We build components that expand the solution without creating an isolated tool without operational context.

Evolutionary delivery

The work can be divided into prioritized stages, with validation throughout the project and traceability of the contracted scope.

From problem to software

Development guided by the expected result

The hour pack is used according to the prioritized scope. Discovery, design, development, and validation form a transparent delivery cycle.

01

Discovery

We understand the problem, the users, the systems involved, and the expected result.

02

Definition

We organize requirements, priorities, integrations, risks, and acceptance criteria.

03

Development

We build the solution in cycles compatible with the scope and complexity.

04

Validation

We demonstrate the delivery, collect feedback, and verify the agreed criteria.

05

Deployment

We prepare the solution for use and document the points foreseen in the project.

Impact on operations

What changes in practice

Customization resolves the exception without creating an island disconnected from the operation's data and processes.

Process adherence

The solution follows the particularities that truly differentiate the client's operation.

Fewer isolated systems

New components can leverage data and journeys already present in the OmniSmart ecosystem.

Less manual work

Integrations and automations handle steps that previously relied on repetition and verification.

Prioritized evolution

The hour pack focuses development on what delivers the most value at each stage.

Who it makes sense for

Development for non-standard needs

Internal applicationsPortalsLegacy integrationsSpecific automationsDashboardsOmniSmart extensions
Frequently asked questions

Learn more

It is a custom development project to create applications, integrations, automations, or components related to the OmniSmart ecosystem.

Configuration uses existing platform resources. Tailor-Made comes in when the need requires code, integration, or specific experience beyond standard behavior.

Feasibility is analyzed during discovery, considering APIs, data access, security, complexity, and rules of the involved system.

The service is sold in hour packs applied to the scope and priorities agreed with the client.

Talk to OmniSmart

Bring the need that doesn't yet fit the standard

Our team evaluates the scenario, the relationship with the OmniSmart ecosystem, and the appropriate hour pack to develop the solution.

Chat with a specialist

Tell us the basics about your scenario.

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