OmniSmart in Brazil
A local base to serve operations nationwide
Our team works from Guarulhos, São Paulo, providing remote support for companies that need to organize communication, sales, and support across different regions.
Headquarters
Av. Emílio Ribas, 1056
Gopoúva, Guarulhos - SP
Customer service
0800 890 6000
contato@omnismart.com.br
Headquarters and operations
From the headquarters in Guarulhos to projects across Brazil
OmniSmart's headquarters is located at Avenida Emílio Ribas, 1056, in Guarulhos, São Paulo. The address serves as the company's institutional reference, while surveying, configuration, training, and monitoring can combine remote and on-site activities depending on the project scope.
The headquarters location does not limit coverage. Telephony and numbering projects depend on consultation by area code, type, portability, and availability. Customer service, CRM, helpdesk, artificial intelligence, and automation solutions also require validation of users, systems, access policies, and connectivity before the proposal.
How to prepare for the first contact
- Inform cities, area codes, and units involved
- List the channels and systems currently used
- Estimate users, queues, and service volume
- Indicate numbers that require portability
- Record integrations and security requirements
With this information, the team can direct the conversation to customer service, telephony, sales, or integration. For in-person visits and meetings, please confirm the time and the person responsible for the appointment in advance by calling 0800 890 6000 or emailing contato@omnismart.com.br.
Companies from other cities can start the survey through the same channels. Remote analysis includes requirements, demonstration, and next steps; when telephony is involved, the team also checks coverage, portability, connectivity, and contingency before defining the architecture.